Privacy Policy

Last Updated: April 17, 2024

Welcome to New Aces Transportation, operated by New Aces Transportation LLC. At New Aces Transportation, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines the types of information we collect when you use our transportation app ("the App"), how we use and protect that information, and your choices regarding your information.

By accessing or using the App, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. Information We Collect

When you use the App, we may collect the following types of information:

1.1. Personal Information: This may include your name, email address, phone number, and payment information when you register for an account or make a reservation.

1.2. Location Information: With your consent, we may collect and process information about your precise or approximate location when you use our transportation services.

1.3. Usage Information: We may collect information about how you interact with the App, such as the pages you visit, the features you use, and the actions you take.

1.4. Device Information: We may collect information about the device you use to access the App, including the device type, operating system, and unique device identifiers.

1.5. Communications: When you contact us or communicate with us through the App, we may collect information about your communications with us.

2. How We Use Your Information

We may use the information we collect for the following purposes:

2.1. To provide and improve our transportation services, including processing reservations, facilitating payments, and optimizing routes.

2.2. To personalize your experience and customize the content and features of the App.

2.3. To communicate with you about your account, reservations, and updates to our services.

2.4. To analyze usage of the App and gather insights that help us improve our services.

2.5. To comply with legal obligations and enforce our terms and policies.

3. How We Protect Your Information

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We may share your information with third parties for the following purposes:

4.1. With service providers and business partners who assist us in providing the App and our transportation services.

4.2. With law enforcement or regulatory authorities in response to lawful requests or legal process.

4.3. In connection with a merger, acquisition, or sale of assets, if the information is transferred as part of the transaction.

5. Your Choices

5.1. You may access, update, or delete your account information by logging into your account settings or contacting us directly.

5.2. You may choose to opt out of certain communications from us by following the instructions provided in those communications or contacting us directly.

5.3. You may disable location services or revoke our access to your location information through your device settings, but this may limit certain features of the App.

6. Children's Privacy

The App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us immediately.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on the App or through other means. Your continued use of the App after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at contact@newacestransportation.com.

Thank you for choosing New Aces Transportation!